Replication Data for Chapter 5: How Digital Enterprises Fill Institutional Voids in Sub-Saharan Africa: Case Study of South Africa

However the process was reviewed and put on hold in the wake of the COVID-19 and lockdown in South Africa. When it became clear that easing the lockdown had no specific date the data collection strategy was reviewed and re-launched in June, 2020 (with a follow-up in July, 2021).

The request for an interview contained a description of the research purpose, type of data required from the company and consent form that guarantees confidentiality of the data. Considering the COVID-19 restrictions and availability of the target entrepreneurs and/or firms, the research design provided flexible options to possible participants to respond in interview and/or questionnaire completion. This means a combination of three ways of data collection; interview only, questionnaire completion and interview(where a participant agrees to complete a questionnaire and be contacted later, when appropriate, for further information) and questionnaire only (where the participant agrees to complete a questionnaire but declined further contact for physical, phone interviews and/or writing).