Market Analysis for International Port Distribution Centers in Taiwan

This research seeks to evaluate services demand of international port distribution centers from the major users’ - freight forwarders’ and shippers’ perspectives. The study explored that goods safety was the most important service attribute, followed by cargo tracing service, customs service, arrangement of inland transportation, electronic document, assorting service, consolidation, bonded warehousing, and distribution etc.

A factor analysis was conducted to divided 30 service attributes into five factors, which were identified as value-added service, support service, information service, warehousing service , and distribution service. Through a cluster analysis, shipper were categorized as value-added and support services oriented firms, warehouse service oriented firms, distribution orientied firms and information service oriented firms.