Data · dataset · 1999
A Study of Strategies and Performances of Non-for-Profit Hospital
Listed in Harvard Dataverse
Total quality management (TQM) has been a widely applied process for improving competitiveness around the world.
Description
The implementation of TQM usually consists both TQM philosophy from Deming\'s \"14 points\", Juran\'s \"10 steps\", and Crosby\'s \"14 steps\" and tools such as SPC, QCC, benchmark, QFD, etc. The integration of philosophy and tools are usually used in implementing practices of TQM.
In recent years, several research test the benefits from implementing TQM and the critical success factors of TQM. The proposal develops the following propositions: 1. TQM philosophy enhances quality performance. 2.
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TQM tools without TQM philosophy will not enhance quality performance. 3. The integration of TQM philosophy and tools enhances quality performance. To test the above three propositions, this proposal plans to conduct pilot interviews with five companies.
The information collected will be combined with the literature reviews to develop a survey instrument.
Links
Where it is published
- Dataverse dataset page dataverse.harvard.edu/dataset.xhtml?persistentId=doi%3A10.6141%2FTW-SRDA-E87031-1 ↗
landing page · from Harvard Dataverse
- DOI doi.org/10.6141/tw-srda-e87031-1 ↗
DOI / persistent id · from Harvard Dataverse
Catalogue records · 1
- Dataverse API dataverse.harvard.edu/api/datasets/:persistentId/?persistentId=doi%3A10.6141%2FTW-SR… ↗
metadata API · from Harvard Dataverse
Topics
- From keywords
- Performance evaluation
Provenance · 1 source records, 5 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Harvard Dataverse | doi:10.6141/TW-SRDA-E87031-1 | 13 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| created_date | source · Harvard Dataverse | connector:dataverse@1.0.0 | |
| description | source · Harvard Dataverse | connector:dataverse@1.0.0 | /description |
| publication_date | source · Harvard Dataverse | connector:dataverse@1.0.0 | |
| title | source · Harvard Dataverse | connector:dataverse@1.0.0 | /name |
| updated_date | source · Harvard Dataverse | connector:dataverse@1.0.0 |