Data · dataset · 2018
The use of ICT tools to support collaborative product development activities: evidences from Brazilian industry
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Description
Abstract
Paper aims This paper aims to understand the relationship between Information & Communication Technology (ICT), collaborative New Product Development (NPD) and customer satisfaction (NPD performance). Originality We target the relationship between ICT, collaborative NPD and NPD performance. ICT is assessed as a set of specific tools adopted by the companies.
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Research method We test the mediating role of collaborative practices in the effect of ICT tools on customer satisfaction (as NPD performance) by means of a survey of 105 Brazilian firms. Main findings Collaboration with customers and suppliers has an important role for customer satisfaction and the use of ICT has significant effect on NPD performance through the mediating role of collaborative practices. Implications for theory and practice Implementing only ICT tools is not enough to achieve higher level of success in NPD.
Managers should first strength the relationship between stakeholders and then adopt ICT tools to support the cooperation.
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Where it is published
- Repository landing page scielo.figshare.com/articles/The_use_of_ICT_tools_to_support_collaborative_product… ↗
landing page · from DataCite
- DOI doi.org/10.6084/m9.figshare.6448379 ↗
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Documentation and papers
- Creative Commons Attribution 4.0 International creativecommons.org/licenses/by/4.0/legalcode ↗
license · from DataCite
- IsSupplementTo 10.1590/0103-6513.20170099 doi.org/10.1590/0103-6513.20170099 ↗
publication · from DataCite
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- DataCite API api.datacite.org/dois/10.6084/m9.figshare.6448379 ↗
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- DataCite Commons commons.datacite.org/doi.org/10.6084/m9.figshare.6448379 ↗
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Topics
- Inferred from text
- Manufacturing engineering 71%
Related
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|---|---|---|---|
| DataCite | 10.6084/m9.figshare.6448379 | 13 d ago | JSON v1 |
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