Data · dataset · 2024
Percent Positive Responses to Q1 (CTM Customer Satisfaction Survey)
Listed in Austin's Open Data portal
Here is a trend line for the CTM Customer Satisfaction Survey question #1 "Please rate your opinion of CTM's Customer service." See below for the percentage of positive responses to this question since 2020.
Description
Positive responses include "Satisfactory", "Above Average", or "Excellent". Blanks are skipped responses and are not included in the total calculation.
We include survey results from 2020 through 2024 with the exception of 2023, as there was no survey conducted that year.
Links
Get the data
- CSV data.austintexas.gov/api/views/q2mh-7wz8/rows.csv?accessType=DOWNLOAD ↗
download · from data austintexas gov
Where it is published
- Austin's Open Data portal dataset page data.austintexas.gov/City-Government/Percent-Positive-Responses-to-Q1-CTM-Customer-… ↗
landing page · from data austintexas gov
Catalogue records · 1
- SODA API data.austintexas.gov/resource/q2mh-7wz8.json ↗
metadata API · from data austintexas gov
Topics
- Stated by source
- City Government
- From keywords
- Social Science
Provenance · 1 source records, 9 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Austin's Open Data portal | q2mh-7wz8 | 11 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| access_level | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| concepts[field].local:field:social-science | mapping · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| concepts[topic].socrata_category:data_austintexas_gov:city-government | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| created_date | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| description | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | /resource/description |
| license_text | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| publication_date | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| title | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | /resource/name |
| updated_date | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 |