Excel · dataset · 2014
Complaints -Department of Communities, Child Safety and Disability Services
Listed in Queensland Open Data Portal
Description
Complaints are where a member of the community or a stakeholder or a departmental employee expresses dissatisfaction, anxiety, apprehension, unease or worry with a departmental service, a funded service, or any aspect of any service provided by the department, including the behaviour or actions of employees, or a person otherwise engaged by a funded service. Complaints matters are recorded where the issues raised remain unresolved to the client’s satisfaction, and are referred by the receiving officer to an appropriate senior officer for assessment and other action as set out in the procedure.
Links
Get the data
- Complaint matters by service type dcssds.qld.gov.au/__data/assets/excel_doc/0022/12919/complaint-matters-service-t… ↗
download · from data qld gov au
- Complaint matters by service type dcssds.qld.gov.au/__data/assets/file/0021/12918/complaint-matters-service-type.c… ↗
download · from data qld gov au
- Complaint matters by service area by matter type dcssds.qld.gov.au/__data/assets/excel_doc/0020/12917/complaint-matters-service-a… ↗
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/file/0019/12916/complaint-matters-service-area-b… ↗
Complaints matters by service area by matter type
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/excel_doc/0018/12915/complaint-matters-satisfact… ↗
Complaint matters closed by satisfaction with outcome
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/file/0017/12914/complaint-matters-satisfaction-o… ↗
Complaint matters closed by satisfaction with outcome
download · from data qld gov au
- Complaint matters by referral manner dcssds.qld.gov.au/__data/assets/excel_doc/0016/12913/complaint-matters-referral-… ↗
download · from data qld gov au
- Complaint matters by referral manner. dcssds.qld.gov.au/__data/assets/file/0015/12912/complaint-matters-referral-manne… ↗
download · from data qld gov au
- Complaint matters by public interest disclosure dcssds.qld.gov.au/__data/assets/excel_doc/0014/12911/complaint-matters-public-in… ↗
download · from data qld gov au
- Complaint matters by public interest disclosure dcssds.qld.gov.au/__data/assets/file/0013/12910/complaint-matters-public-interes… ↗
download · from data qld gov au
- Complaint matters by issue sub-category dcssds.qld.gov.au/__data/assets/excel_doc/0021/12909/complaint-matters-issue-sub… ↗
download · from data qld gov au
- Complaint matters by issue sub-category dcssds.qld.gov.au/__data/assets/file/0020/12908/complaint-matters-issue-sub-cate… ↗
download · from data qld gov au
- Complaint matters closed by issue outcome dcssds.qld.gov.au/__data/assets/excel_doc/0019/12907/complaint-matters-issue-out… ↗
download · from data qld gov au
- Complaint matters closed by issue outcome dcssds.qld.gov.au/__data/assets/file/0018/12906/complaint-matters-issue-outcome.… ↗
download · from data qld gov au
- Complaint matters by issue category dcssds.qld.gov.au/__data/assets/excel_doc/0017/12905/complaint-matters-issue-cat… ↗
download · from data qld gov au
- Complaint matters by issue category dcssds.qld.gov.au/__data/assets/file/0016/12904/complaint-matters-issue-category… ↗
download · from data qld gov au
- Complaint matters by informant relationship dcssds.qld.gov.au/__data/assets/excel_doc/0015/12903/complaint-matters-informant… ↗
download · from data qld gov au
- Complaint matters by informant relationship dcssds.qld.gov.au/__data/assets/file/0014/12902/complaint-matters-informant-rela… ↗
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/excel_doc/0013/12901/complaint-matters-informant… ↗
Complaint matters by matter type by informant gender
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- dcssds.qld.gov.au /__data/assets/file/0012/12900/complaint-matters-informant-gend… ↗
Complaint matters by matter type by informant gender
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- dcssds.qld.gov.au /__data/assets/excel_doc/0021/12891/complaint-matters-client-ge… ↗
Complaint matters by matter type by client gender
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/file/0020/12890/complaint-matters-client-gender.… ↗
Complaint matters by matter type by client gender
download · from data qld gov au
- Complaint matters by how received dcssds.qld.gov.au/__data/assets/excel_doc/0029/12899/complaint-matters-how-recei… ↗
download · from data qld gov au
- Complaint matters by how received dcssds.qld.gov.au/__data/assets/file/0028/12898/complaint-matters-how-received.c… ↗
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/excel_doc/0023/12893/complaint-matters-closed-sa… ↗
Complaint matters closed by satisfaction with process
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/file/0022/12892/complaint-matters-closed-satisfa… ↗
Complaint matters closed by satisfaction with process
download · from data qld gov au
- Complaint matters by category of funding dcssds.qld.gov.au/__data/assets/excel_doc/0024/12885/complaint-matters-category-… ↗
download · from data qld gov au
- Complaint matters by category of funding dcssds.qld.gov.au/__data/assets/file/0023/12884/complaint-matters-category-of-fu… ↗
download · from data qld gov au
- Complaint matters by child safety status dcssds.qld.gov.au/__data/assets/excel_doc/0026/12887/complaint-matters-child-saf… ↗
download · from data qld gov au
- Complaint matters closed by closure reason dcssds.qld.gov.au/__data/assets/excel_doc/0027/12897/complaint-matters-closure-r… ↗
download · from data qld gov au
- Complaint matters closed by closure reason dcssds.qld.gov.au/__data/assets/file/0026/12896/complaint-matters-closure-reason… ↗
download · from data qld gov au
- Complaint matters by client age group dcssds.qld.gov.au/__data/assets/excel_doc/0028/12889/complaint-matters-client-ag… ↗
download · from data qld gov au
- Complaint matters by client age group dcssds.qld.gov.au/__data/assets/file/0027/12888/complaint-matters-client-age-gro… ↗
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/excel_doc/0025/12895/complaint-matters-closed-se… ↗
Complaint matters closed by service area by matter type
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/file/0024/12894/complaint-matters-closed-service… ↗
Complaint matters closed by service area by matter type
download · from data qld gov au
- Complaint matters by child safety status dcssds.qld.gov.au/__data/assets/file/0025/12886/complaint-matters-child-safety-s… ↗
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/excel_doc/0017/12923/complaints-received.xls ↗
Complaints received by Complaints Review or regional office, 2011–14
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/file/0016/12922/complaints-received.csv ↗
Complaints received by Complaints Review or regional office, 2011–14
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/excel_doc/0015/12921/complaints-closed.xls ↗
Complaints closed by Complaints Review or regional office, 2011–14
download · from data qld gov au
- dcssds.qld.gov.au /__data/assets/file/0014/12920/complaints-closed.csv ↗
Complaints closed by Complaints Review or regional office, 2011–14
download · from data qld gov au
Where it is published
- Queensland Open Data Portal dataset page data.qld.gov.au/dataset/complaint-department-of-communities-child-safety-and-d… ↗
landing page · from data qld gov au
Catalogue records · 1
- CKAN API data.qld.gov.au/api/3/action/package_show?id=264225ce-1e07-4103-9b4d-2b1565dde… ↗
metadata API · from data qld gov au
Topics
- Stated by source
- Community services
- From keywords
- Social Science
Provenance · 1 source records, 10 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Queensland Open Data Portal | 264225ce-1e07-4103-9b4d-2b1565ddee43 | 11 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| access_level | source · data qld gov au | connector:data_qld_gov_au@1.0.0 | |
| concepts[field].local:field:social-science | mapping · data qld gov au | connector:data_qld_gov_au@1.0.0 | |
| concepts[topic].ckan_group:data_qld_gov_au:community-services | source · data qld gov au | connector:data_qld_gov_au@1.0.0 | |
| created_date | source · data qld gov au | connector:data_qld_gov_au@1.0.0 | |
| description | source · data qld gov au | connector:data_qld_gov_au@1.0.0 | /notes |
| license | source · data qld gov au | connector:data_qld_gov_au@1.0.0 | /license_id |
| publication_date | source · data qld gov au | connector:data_qld_gov_au@1.0.0 | |
| title | source · data qld gov au | connector:data_qld_gov_au@1.0.0 | /title |
| updated_date | source · data qld gov au | connector:data_qld_gov_au@1.0.0 | |
| version_label | source · data qld gov au | connector:data_qld_gov_au@1.0.0 |