Data · dataset · 2001
A Research of Service Quality for Business Administration Education: by Using Quality Function Deployment
Listed in Harvard Dataverse
The application of total quality management (TQM) in educational institutions has been one of the popular research subjects for academic circles in the last few years.
Description
Following the principle of TQM: customer driven satisfaction, this study tries to find the requirements of students, faculty, and enterprise by using the quality function deployment (QFD) method. As results three QFD matrixes are built respectively for: (1) student needs from support activities; (2) student needs from teaching activities; (3) industry needs from teaching activities.
Links
Where it is published
- Dataverse dataset page dataverse.harvard.edu/dataset.xhtml?persistentId=doi%3A10.6141%2FTW-SRDA-E88063-1 ↗
landing page · from Harvard Dataverse
- DOI doi.org/10.6141/tw-srda-e88063-1 ↗
DOI / persistent id · from Harvard Dataverse
Catalogue records · 1
- Dataverse API dataverse.harvard.edu/api/datasets/:persistentId/?persistentId=doi%3A10.6141%2FTW-SR… ↗
metadata API · from Harvard Dataverse
Provenance · 1 source records, 5 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Harvard Dataverse | doi:10.6141/TW-SRDA-E88063-1 | 15 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| created_date | source · Harvard Dataverse | connector:dataverse@1.0.0 | |
| description | source · Harvard Dataverse | connector:dataverse@1.0.0 | /description |
| publication_date | source · Harvard Dataverse | connector:dataverse@1.0.0 | |
| title | source · Harvard Dataverse | connector:dataverse@1.0.0 | /name |
| updated_date | source · Harvard Dataverse | connector:dataverse@1.0.0 |